Shiny Blog

The latest on hospitality trends and insights to power your operations.

The Critical Role of Customer Service in Hospitality: A Lesson for Tech Providers

How hospitality’s service principles guide tech providers like Shiny in building stronger, client-first relationships and driving lasting success.

November 15, 2023

Latest articles

The Critical Role of Customer Service in Hospitality: A Lesson for Tech Providers

Data-Inspired Innovation: The Future of Hospitality Awaits

The Secret to Unforgettable Hotel Experiences: Using Guest Feedback Effectively

The Future is Accessible: The Importance of Accessible Technology in the Hospitality Industry

Keeping Top Talent: How Offering Career Growth Opportunities Drives Employee Retention in Hospitality

The Ultimate Guide to Tipping in Hotels: Combining Apps and Etiquette for Perfect Gratitude

Mastering Predictive Scheduling: Improving Efficiency, Employee Engagement, and Guest Experiences in Hospitality

Retain and Recognize: Digital Tipping as the Key to Employee Loyalty

How to Upgrade Guest & Staff Experiences: Leveraging Tipping Apps and More

Tipping Apps: Solving Fatigue and Boosting Satisfaction

Future-Proof Your Guest and Employee Experience with Digital Transformation

Digital Tipping: The Way to Show Hotel Heroes You Care

Top 4 Retention Strategies for Hospitality, According to Housekeepers